Monette Technology Group
Monette Technology Group Privacy Policy
Who we are
We collect and use personal information as described below to answer inquiries, provide services, operate and secure our business, and receive payment. We do not sell personal information or share it for targeted advertising. This policy covers Monette Technology Group LLC ("MTG," "we," "us"), a Minnesota limited liability company. It applies to monette.tech and its pages, our email newsletter, and information you give us when you contact or work with us.
It does not govern the privacy practices of websites we build or host for clients. Each client determines its own privacy practices. When MTG handles personal information for a client, MTG acts on that client’s behalf and processes the information under the applicable services agreement.
Effective date: October 24, 2026
Information we collect
What you give us
| Where | What we collect |
|---|---|
| Contact form | Name, email, phone (optional), your message |
| Booking a call | Name, email, phone, chosen time, any notes you add |
| Newsletter signup | Email address, name if you provide it |
| Becoming a client | Business name, contact details, billing address, signed agreements, account details needed to do the work |
Payments. Stripe processes card and bank payments. MTG does not receive or store full card or bank account numbers, but may receive transaction identifiers, payment status, billing contact information, partial account details, and fraud-prevention information from Stripe.
Collected automatically. Our hosting and security providers may collect technical information such as IP address, browser and device type, pages requested, referring page, timestamps, and security logs. We also use Microsoft Clarity to understand site use through analytics, heatmaps, and session-replay features. Clarity may use cookies or similar technologies. The information collected and masking behavior depend on our configuration and Microsoft’s service. Where required, we provide choices for nonessential analytics through our cookie settings.
How we use it
We use your information to:
- Reply to your questions and schedule calls
- Deliver the services in your agreement, including support and hosting
- Send invoices and collect payment
- Send the newsletter you signed up for
- Protect our systems and prevent fraud
- Meet tax, legal, and accounting obligations
We do not use your information for targeted advertising and do not make decisions that produce legal or similarly significant effects about you solely through automated processing.
Who we share it with
We do not sell or rent personal information or share it for targeted advertising. We disclose information only as reasonably necessary to service providers that support website hosting and analytics, security, business email and file storage, scheduling, email delivery, payment processing, customer relationship management, electronic signatures, business phone service, Microsoft 365 licensing, and AI-enabled tools used to help deliver our services. We limit disclosure to information that is reasonably needed for the provider’s function and use providers under applicable confidentiality or data-protection terms. We do not knowingly submit personal information or client confidential information to public or consumer AI services for general model training or unrelated model improvement. We may identify current material providers at monette.tech/vendors. We may also disclose information if the law requires it, to protect our rights or someone’s safety, or to a buyer if MTG is sold or merged. A buyer would have to honor this policy.
We may create de-identified or aggregated data that can’t reasonably be linked to you, and use it to improve our services and run our business. We won’t try to re-identify it or combine it with other information to identify you.
Our newsletter
You only get our newsletter if you sign up and confirm your email. Every issue has an unsubscribe link, and we honor requests within 10 business days. We keep your address on a do-not-email list afterward so you don't get added back by mistake.
How long we keep it
| Information | Kept for |
|---|---|
| Inquiries that don't become client work | 24 months after last contact |
| Client records, agreements, invoices | The relationship plus 7 years, for tax and legal needs |
| Newsletter subscription | Until you unsubscribe |
| Hosting logs | Per our hosting provider's standard retention |
| Website analytics | Per Microsoft Clarity's standard retention |
After the applicable period, we delete or de-identify information when reasonably practicable. We may retain information longer when necessary for legal, tax, accounting, security, fraud-prevention, insurance, contractual, dispute-resolution, legal-hold, or recordkeeping purposes, and routine backup copies may remain protected until deleted through the ordinary backup cycle.
How we protect it
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle, including multi-factor authentication for supported accounts, password-management controls, HTTPS for the website, and access limitations. No system is perfectly secure. If a breach affects personal information, we will provide notice as required by applicable law.
Your choices
Subject to verification and reasonable exceptions, you may ask us to:
- Tell you what personal information we hold about you;
- Correct inaccurate information;
- Delete information, unless we need to retain it for legal, tax, accounting, security, fraud-prevention, contractual, dispute-resolution, or other legitimate recordkeeping purposes; and
- Stop sending you the newsletter.
Email [email protected] with your request. We may verify your identity before responding or acting. We generally respond within 30 days, but complex requests, archived information, or requests involving multiple systems may take longer. These choices are offered voluntarily where MTG is not subject to a law requiring them and do not waive available exceptions or create rights beyond this Policy.
Other terms
Children. Our site and services are for businesses and adults. We don't knowingly collect information from children under 18. If you think we have, contact us and we'll delete it.
Changes. If we update this policy, we'll change the effective date above. For significant changes, we'll also email current clients and subscribers.
Contact us. Monette Technology Group LLC